1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Lumedoll feedback (ALL)

Sep 3, 2009

    1. * What did you order?
      A light skin IO Moon.

      * When did you order?
      18th July 2009

      * How was the communication?
      Wonderful. Eva was very quick to answer any questions.

      * How easy was it to pay?
      Far too easy...

      * How long did it take to ship?
      She made the doll just for me and he shipped within two weeks.

      * Was the quality appropriate for the price, in your opinion?
      Definitely. Of course, artist dolls don't have the slick finish of their mass-produced counterparts and I needed to lightly sand before blushing. But that was a quick job and the aesthetics of the sculpt and articulation are wonderful.

      * Did the item look like the sales pictures?
      He is not advertised on the site yet and I only found out about him from friends who have them.

      * Were you satisfied with the product?
      100%

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Absolutely.

      * Would you buy this company's products second-hand?
      Yes.
       
    2. * What did you order?
      Saiph in Normal Yellow skintone

      * When did you order?
      June 2011

      * How was the communication?
      Excellent. Eva was friendly and helpful and quick to reply.

      * How easy was it to pay?
      Paypal. I did a short layaway which was simple.

      * How long did it take to ship?
      Within a week of my final payment!

      * Was the quality appropriate for the price, in your opinion?
      Absolutely. The material is lovely, and he is well finished with seams sanded. The face is perfect and the body sculpt is gorgeous, he holds very elegant and natural poses. He has a definite 'artist doll' feel about him that I love but the quality is equal to any large company.

      * Did the item look like the sales pictures?
      Yes, better :)

      * Were you satisfied with the product?
      110%

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      I hope to!

      * Would you buy this company's products second-hand?
      Yes, but I'd probably rather order directly to support the artist.
       
    3. * What did you order?
      Normal skin Yellow Tyl a 45cm tall mature Mini

      * When did you order?
      Order was placed & first payment made on 4/29/2013. Second half was paid when Eva wrote me that he was completed on 5/27/2013. What I was told would may take 6 weeks only took 4.

      * How was the communication?
      Excellent. I asked Eva many questions before placing order. I was concerned esp where to find clothes & shoes for him. Was told what she found that worked for her.

      * How easy was it to pay?
      Easie Peasie. She takes PP and no fees were asked. I was able to do 1/2 down & 1/2 when he was done.

      * How long did it take to ship?
      Once doll was shipped it was PO fault he took 4 days instead of 3. This was from FL to Northern IL.

      * Was the quality appropriate for the price, in your opinion?
      I think so. I was looking for a mature adult like MSD and she made that in this doll. He looks almost like he is alive. The face up was perfect too.

      * Did the item look like the sales pictures?
      I little, but still he has a slightly uniqueness to his face. Makes him even more real.

      * Were you satisfied with the product?
      100%

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Absolutely. I do hope one day she will make a SD boy & girl again.

      * Would you buy this company's products second-hand?
      Yes. Oh for sure. I would love one of her tinies.
       
    4. *what did you order? I ordered a 30cm Koit Elf

      *when did you order? June 3rd 2013

      *how was communication? Excellent!

      *how easy was it to pay? Very easy with a cc through PayPal

      *how long did it take to ship? 1.5 months! Shipping only took two days from across the country.

      *was the quality appropriate for the price, in your opinion? Yes! He is worth every penny! The sculpting, pose ability, custom eyes, and company face up are spectacular!

      *did the item look like the sales pictures? Yes he does -in fact, he looks better in person.

      *were you satisfied with the product? Absolutely!

      *if you weren't satisfied, how did the company solve your problem? n/a

      *would you order from this company again? Yes

      *would you buy this company's products second-hand? Yes