1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Little Monica feedback thread (2009)

Aug 15, 2009

    1. The list for easy copy/pasting:

      * What did you order?
      * When did you order?
      * Did you order directly from the company, or through a distributor or dealer?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?

      ------

      What did you order?
      A blank SD sized Dyuke with body type A

      When did you order?
      23rd of July
      Did you order directly from the company, or through a distributor or dealer?
      Directly from the company.

      How was the communication?
      Great. I got an order confirmation and shipping notice with tracking number through email. Because of their head event I asked on their Q&A board if I could get a Kliff head instead of a random head (33% chance of getting a Kliff). They replied fast (within two days) that they could not promise anything, but I could still place my event head request in the order comment box when placing the order. I got a Kliff head, so I'm happy.

      How easy was it to pay?
      Easy with Paypal.

      How long did it take to ship?
      I place my order an paid on the 23rd, I received a confirmation the next day and my order was shipped on the 28th. That's less than a week!

      Was the quality appropriate for the price, in your opinion?
      Yes, very much.

      Did the item look like the sales pictures?
      Yes, even the default wig I received fits nicely on the head. (Which was not always the case with default wigs I've received from other companies.)
      The A body does have a bit of a belly pop, but does not have any unpleasant surprises. It poses as well as I expected from the pictures on the website.


      Were you satisfied with the product?
      Yes.

      Would you order from this company again?
      Yes.

      Would you buy this company's products second-hand?
      Yes.
       
      #1 Muisje, Aug 15, 2009
    2. * What did you order?
      Blank Dyuke with A type body
      * When did you order?
      August 30, 2009
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company
      * How was the communication?
      They did not email me prior to shipping, but I received a lovey card with my doll, and the shipping was so fast it was hard to believe.
      * How easy was it to pay?
      with paypal it was easy
      * How long did it take to ship?
      My doll must have shipped the day I ordered him, he was on my doorstep in under a week.
      * Was the quality appropriate for the price, in your opinion?
      Yes I feel so. Even the default wig they sent was of beautiful quality
      * Did the item look like the sales pictures?
      Yes, though the head is blank as I ordered it without face up so I can't testify to the quality of company face ups.
      * Were you satisfied with the product?
      Very much so
      * Would you order from this company again?
      Yes, I think I probably will in the future
      * Would you buy this company's products second-hand?
      Yes I would
       
      #2 iris0110, Sep 7, 2009
    3. * What did you order?
      Harmony boy body Type B in white skin.

      * When did you order?
      On September 1st.

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company.

      * How was the communication?
      It was great. I asked first on their Q&A because the white skin option wasn't available. They replied me right away and fixed it, so I made the order after that.

      * How easy was it to pay?
      Very easy, by paypal.

      * How long did it take to ship?
      They sent my body the following day! September 2nd.

      * Was the quality appropriate for the price, in your opinion?
      The quality is really good and I'm very pleassed with the body. It was appropiate for the price. They also sent me an extra pair of boy hands and black eyelashes as a gift!

      * Did the item look like the sales pictures?
      Yes, it looked exactly the same.

      * Were you satisfied with the product?
      I couldn't be happier!

      * If you weren't satisfied, how did the company solve your problem?
      ---

      * Would you order from this company again?
      If they have something I like, yes of course!

      * Would you buy this company's products second-hand?
      I prefer buying directly from the company, they're so polite and fast, so it's a pleasure!
       
      #3 Shin, Oct 21, 2009
    4. * What did you order?
      Harmony Line Yuria NS face-up a

      * When did you order?
      04.11.09
      * Did you order directly from the company, or through a distributor or dealer?
      I ordered directly from the company^^

      * How was the communication?
      It went very well, they answered really quick!

      * How easy was it to pay?
      uhm...my parents did that part xDD but i suppose, that there weren't any complications...we paid per bank transfer...

      * How long did it take to ship?
      because I ordered face-up, it took about one week to ship...
      they ship so quickly! I received the shipping notification last friday, and she arrived this tuesday.

      * Was the quality appropriate for the price, in your opinion?
      I think yes...but her left arm double joint doesn't "work", it always slips...
      but they sent me 4 pairs of eyelashes!! xDD I just asked for one...^^

      * Did the item look like the sales pictures?
      uhm...yes it did^^

      * Were you satisfied with the product?
      yes, hell I am xD

      * Would you order from this company again?
      yes

      * Would you buy this company's products second-hand?
      hm...I think yes...I don't really know^^ It's the first time I ordered a bjd
       
      #4 VampiresLover80, Nov 27, 2009