1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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DiM/Doll in Mind Feedback (ALL)

Jul 22, 2008

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    1. I ordered a DIM Doll a few weeks ago, and I would like to know how good DIM is.
      (you know, it's my first and I'm VERY nervous)

      I wasn't able to find a Feedback Thread for DIM, so I think it's okay if I open one?

      go ahead, DIM doll owners ->


      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
       
      #1 Ara, Jul 22, 2008
    2. * What did you order? DIM Minimee Body
      * When did you order? about 3 months ago
      * How was the communication? Good. Denny is very good at replying to emails
      * How easy was it to pay? Very easy to pay using paypal
      * How long did it take to ship? about a month and a half.
      * Was the quality appropriate for the price, in your opinion? the price was fair
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? Kind of..and kind of not. The pose ability of the body is not very good.

      I also own 4 DIM minimee heads. The only dolls I own are from DIM so far.
       
      #2 pirotess585, Jul 22, 2008
    3. *bump*
      there must be more DIM owners D:
       
      #3 Ara, Jul 28, 2008
    4. There must be a way to tell everybody who bought from DIM to write here....as for me:

      * Ordered a Danbi WS head and Angelo NS head
      * some month ago
      * Denny Kim answers so quickly EVERY question you ask, he's a sweatie!
      * it was very easy, no question there^^
      * it arrives soon enough^^ (never soon enough but well, it's normal)
      * it was worth the price, yes
      * the items were just as described^^
      * VERY SATISFIYED X3

      *but the bow was damaged by my post office >__<


      It's the best company ever, really :aheartbea:fangirl:
       
      #4 Moemai, Jul 29, 2008
    5. * What did you order?
      A Minimee body

      * When did you order?
      May this year

      * How was the communication?
      Almost perfect, they answered me all the questions fastly.

      * How easy was it to pay?
      Paypal- very easy.

      * How long did it take to ship?
      They shipped it earlier they said on their web!

      * Was the quality appropriate for the price, in your opinion?
      Yes, the quality of the resin is amazing.

      * Did the item look like the sales pictures?
      Even nicer!

      * Were you satisfied with the product?
      Yes, I´m completely satisfied :)
       
      #5 vicent_nigthmare, Aug 7, 2008
    6. * What did you order?
      DIM Danbi normal skin

      * When did you order?
      18 May 2008.

      * How was the communication?
      Good.

      * How easy was it to pay?
      Very easy with paypal.

      * How long did it take to ship?
      A month.

      * Was the quality appropriate for the price, in your opinion?
      Yes! Great quality.

      * Did the item look like the sales pictures?
      Of course.^^

      * Were you satisfied with the product?
      Completely, he is perfect!
       
      #6 Paja, Aug 10, 2008
    7. * What did you order?
      DIM Minimee Body

      * When did you order?
      2008/05/14.

      * How was the communication?
      Excellent. Denny RAWKS at answering questions

      * How easy was it to pay?
      Very easy.

      * How long did it take to ship?
      Shipped on 2008-06-11!! I got my doll in under 4 weeks when I was told it would take 6 weeks! I was ecstatic!

      * Was the quality appropriate for the price, in your opinion?
      Yes! I was prepared for the minimee body to be cheaper and not as pose-able, but the resin quality is SO beautiful...My body was tightly strung though and I still need to loosen him up. He stands wonderfully and the back posture is a little too extreme for me, but that can be modded easily. Its a great body for the price IMO.

      * Did the item look like the sales pictures?
      Yes. Exactly, maybe even a bit better ;)

      * Were you satisfied with the product?
      YES. There are tiny kinks here and there, but nothing I don't mind working on myself! Like I said a great body for the price!
       
      #7 amelonbread, Aug 21, 2008
    8. * What did you order?
      DIM Danbi (complete)

      * When did you order?
      Late August 08

      * How was the communication?
      excellent, Denny answered all my questions!

      * How easy was it to pay?
      very simple, paypal worked wonderfully.

      * How long did it take to ship?
      one month exact

      * Was the quality appropriate for the price, in your opinion?
      yes; EXCEPT one thing (see satisfatory)

      * Did the item look like the sales pictures?
      Yes, default faceup was a little different, but thats to be expected!

      * Were you satisfied with the product?
      Yes, except one part. On his torso part, there seems to be some weird shiney bubbling almost, like the resin didnt set well or a coat of MSC didn't set well. I don't know what it is. But since it's on an area I dont plan on exposing, I dont mind it. But I just wanted people to know that all the resin on my doll wasn't perfect.

      * If you weren't satisfied, how did the company solve your problem?
      I'm not going to contact them about it (as its been a week already), its something I can deal with~
       
      #8 buboplague, Oct 6, 2008
    9. * What did you order? A Happy Odelia from Denver Doll. Complete doll w/face up....no clothing
      * When did you order? 4 days ago
      * How was the communication? Wonderful and very easy.
      * How easy was it to pay? Used a credit card...easy.
      * How long did it take to ship? Same day...I asked for what they had in stock and they went through what was available.
      * Was the quality appropriate for the price, in your opinion? I personally think all BJD's are a little too highlly priced. But this beautiful Odelia is a quality sculpt and she is just beautiful.
      * Did the item look like the sales pictures? Yes, just right
      * Were you satisfied with the product? Completely
      \DIM makes a beautiful doll. Really lovely. And, Denver Doll is great to order from.
       
      #9 roxygirl10, Oct 19, 2008
    10. I've ordered twice from DIM

      * What did you order? 2 Minimee bodies (NS & WS) the first time and 1 Minimee body in NS the 2nd time.

      * When did you order? 7-17-08 and 9-19-2008

      * How was the communication? Great!!

      * How easy was it to pay? I used Paypal so it was a cinch.

      * How long did it take to ship? 4 weeks for the first order, 3 for the 2nd.

      * Was the quality appropriate for the price, in your opinion? Yes

      * Did the item look like the sales pictures? The elf event head is actually much nicer than the photos make it look.

      * Were you satisfied with the product? Very. Between the sale on the body and the free event head I got a great SD sized doll for $250.

      * If you weren't satisfied, how did the company solve your problem?
       
      #10 SoCalRoberta, Oct 19, 2008
    11. * What did you order? NS Minimee Body
      * When did you order? September 25th, 2008
      * How was the communication? Awesome!
      * How easy was it to pay? Yes
      * How long did it take to ship? 16 days
      * Was the quality appropriate for the price, in your opinion? Yes, very much so!
      * Did the item look like the sales pictures? There aren't really any sales pictures of the body, but it does look like the pictures of the other body.
      * Were you satisfied with the product? Yes, I love it! I'd highly recommend DIM to anyone purchasing a doll.
       
      #11 Siria, Oct 22, 2008
    12. * What did you order? NS Minimee body

      * When did you order? 10/17/08 (during the event)

      * How was the communication? I didn't have any questions, but I received an order confirmation and a shipping notice so I would say communication was good.

      * How easy was it to pay?       Very easy, paid by Paypal.

      * How long did it take to ship?       I got a shipping notice on 11/20 (it got here on 11/25 8D )

      * Was the quality appropriate for the price, in your opinion? Very much so.

      * Did the item look like the sales pictures?       Yes. The event head looks even better in person. <3

      * Were you satisfied with the product?       Yes, though I think the neck is a bit too thick for good head mobility (I'll be sanding it a little bit, probably).

      * If you weren't satisfied, how did the company solve your problem? I didn't contact them about it as it's not that big of a deal to me. I'm still happy. XD

      I am really happy with my Minimee body and the event head. It was wonderfully packed and got here safe and sound. <3
       
      #12 LupusDarkmoon, Nov 27, 2008
    13. DIM/Doll in Mind Feedback

      Write about your experience with this company and their products!

      Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free!


      * What did you order?
      * When did you order?
      * Did you order directly from the company, or through a distributor or dealer?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?​
       
      #13 DoA Mod Squad, Dec 17, 2008
    14. * What did you order?
      A doll ~ DIM Happy Fantasia

      * When did you order?
      I joined the dealer's group order in late October 2008, I think. She placed the actual order in late November.

      * Did you order directly from the company, or through a distributor or dealer?
      Through the Spanish dealers, via group order on a Spanish forum

      * How was the communication?
      Very good with the dealers (I didn't need to deal with the company)

      * How easy was it to pay?
      Very easy, by bank transfer

      * How long did it take to ship?
      37 days

      * Was the quality appropriate for the price, in your opinion?
      I think it's OK. I don't know much about quality of resin and so on though. The first thing I noticed about my doll is how she was not heavy at all, the other dolls we have at home are quite a bit heavier. I'm not sure if that's good or bad. Her posing is rather limited and the stringing is a bit loose, but with some patience she can stand and hold enough poses, so I think she'll improve when I restring her.

      * Did the item look like the sales pictures?
      Since I started looking for owner pictures, I noticed this particular doll looked quite different than the sales pictures. For a start, I wasn't too fond of the default face up once I saw owner pics, so I ordered her blank (which made her look even more different). So, yes, quite different.

      * Were you satisfied with the product?
      Yes. The fact that she looks different than the company pictures doesn't mean I don't like her! I collected as many owner pics as I could and made sure she was exactly what I needed for my character. And she is. As I said, the body is a little limited for posing, but works for what I need.

      * Would you order from this company again?
      Maybe. I'm not interested in any other dolls from this company, but if I were, I don't see why I wouldn't.

      * Would you buy this company's products second-hand?
      Same answer as above. If they were in good condition and I could save some money, I don't see why I wouldn't.
       
      #14 Eithne, Jan 27, 2009

    15. * What did you order?
      Two pairs of headphones

      * When did you order?
      February 10, 2009

      * Did you order directly from the company, or through a distributor or dealer?
      Directly for the company


      * How was the communication?
      Excellent

      * How easy was it to pay?
      Fairly easy

      * How long did it take to ship?
      Items were shipped out to me within two days from the date of purchase, and arrived on the 16th (they were held in customs for a few days)

      * Was the quality appropriate for the price, in your opinion?
      Yes, the quality is worth the price.

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Yes

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes.

      * Would you buy this company's products second-hand?
      Yes.
       
      #15 sister-of-charity, Feb 22, 2009
    16. What did you order?
      I ordered a Minimee Boy Body, with free elf head and winter event head.
      When did you order?
      Jan 09
      Did you order directly from the company, or through a distributor or dealer?
      Direct through the company.
      How was the communication?
      n/a
      How easy was it to pay?
      Easy with paypal.
      How long did it take to ship?
      10 days.
      Was the quality appropriate for the price, in your opinion?
      Yes.
      Did the item look like the sales pictures?
      Yes it did.
      Were you satisfied with the product?
      I was very pleased to find the seams sanded for me :). Unfortunately some of the joints don't sit well in their sockets, and the sphere doesn't fit well at all in the hand socket. And the resin doesn't match the head I got the body for :( .
      If you weren't satisfied, how did the company solve your problem?
      This jointing is minor stuff, and I like the chance of a sanding project. And the resin colour has probably changed, because the free heads match the body, so it's not DIM's fault.
      Would you order from this company again?
      Considering the fast shipping and good handling of my order, yes, I may do so in the future.
      Would you buy this company's products second-hand?
      I might have to to get my minimee head a body :sweat
      But yes, I would for a good price :)
       
      #16 adhara, Feb 23, 2009
    17. * What did you order? DIM Achernar
      * When did you order? February 11th 2009
      * Did you order directly from the company, or through a distributor or dealer? from the company
      * How was the communication? didn't need to ask anything, but the notifications were fine
      * How easy was it to pay?
      * How long did it take to ship? got the shipping notice March 10th arrived March 13th
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? yeah
      * Were you satisfied with the product? yup
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? definitely
      * Would you buy this company's products second-hand? possibly
       
      #17 Haeden, Mar 14, 2009
    18. * What did you order?
      DiM Minimee Body+ Elf & Event2
      * When did you order?
      February 18th
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company.
      * How was the communication?
      Wonderful
      * How easy was it to pay?
      Extremely
      * How long did it take to ship?
      3 days!
      * Was the quality appropriate for the price, in your opinion?
      Very much so Appropriate!!
      * Did the item look like the sales pictures?
      Mmhm and they were better in person!
      * Were you satisfied with the product?
      very
      * If you weren't satisfied, how did the company solve your problem?
      n/a
      * Would you order from this company again?
      i plan on it!!
      * Would you buy this company's products second-hand?
      Of course!
       
      #18 silvermasques, Mar 14, 2009
    19. * What did you order?
      A Galahad, Love type, with default face-up

      * When did you order?
      26th of February 2009, shipped the 25th of March, received him today (the 6th of April)

      * Did you order directly from the company, or through a distributor or dealer?
      I ordered directly from D.I.M.

      * How was the communication?
      Very good. As I had heard before, Denny answer questions quickly and professionally. Certainly a big plus when dealing with a company! Thumbs up!

      * How easy was it to pay?
      Easy enough. Paypal is a good thing ;)

      * How long did it take to ship?
      A little less than a month, and that when the site said that doll + face-up would most likely take 6 weeks. The shipping itself, from when it shipped to when it arrived was 12 days, but that was due to a busy time at customs (or so I was told by customs :|)
      * Was the quality appropriate for the price, in your opinion?
      From what I've experienced so far, yes. Though I've got the feeling his wig is just a tad too small, but that's no biggy.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      So far, certainly. I love my boy ^^

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      If they had something I liked, I definitely think so.

      * Would you buy this company's products second-hand?
      I'm not quite sureabout this, of course it all has to do with the quality the doll/item is in, but if it was in good shape, I think I would.
       
      #19 justsomerain, Apr 6, 2009
    20. * What did you order?
      A SD sized celeb Minimee head

      * When did you order?
      Jan 28, 2009

      * Did you order directly from the company, or through a distributor or dealer?
      Through the website, and through Denny as is the norm with Minimee heads.

      * How was the communication?
      Denny was a sweetheart, as always. Very friendly and communicative.

      * How easy was it to pay?
      Very. Just paypalled off the money, no problem.

      * How long did it take to ship?
      April 21. Bearing in mind that I requested mods twice, once of which was quite substanial. From when I got the final preview pics to shipping was exactly 1 month.

      * Was the quality appropriate for the price, in your opinion?
      As always, yes. Denny and his crew run an amazing operation making amazing heads at a pretty darn amazing price for what they do!

      * Were you satisfied with the product?
      Yep!

      * If you weren't satisfied, how did the company solve your problem?
      Well, initially the sculpt wasn't quite what I wanted, so I sent back feedback and images of what mods I'd like done. Denny acknowledged my requests and the head went back to be re-sculpted. I'm very happy with the final result.

      * Would you order from this company again?
      Of course! :D

      * Would you buy this company's products second-hand?
      Yes, and I have done so before.
       
      #20 Loki, Apr 27, 2009
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