1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice

Update [VOLKS] Updates at VOLK USA, INC.! (New Location, Website, PayPal!)

Apr 16, 2014

    1. [​IMG]

      VOLKS USA, INC. HAS MOVED!
      Our new office is now located at : 2720 Monterey St. Suite 401, Torrance, California 90503!

      Our telephone number and email addresses will remain the same.

      Since we no longer have the physical showroom our hours have changed.
      Our new operating hours are Monday through Friday from 11:00AM to 6:00PM Pacific Standard Time.
      If you contact us during the weekend we'll get back to you as soon as possible on Monday!

       
    2. [​IMG]

      On
      May 1st, 2014 you will be able to access the new VOLKS USA website!

      Lottery for the One-Off Super Dollfie® starts on May 1st, 2014 and ends on May 10th, 2014!

      On May 1st, 2014 you will also be able to access the web-store and register for a VOLKS USA account.
      Stay tuned for more updates leading up to the Grand Re-Opening of the website!

      [Disclaimer: The dolls pictured are NOT the One-Off models that will be available for the lottery. They are only sample images.]
       
    3. Will local customers still be able to pick-up online orders?
       
    4. Of course! We will be allowing local pick-ups at our new office starting on May 27th (Tuesday).

      Pick-ups can be picked up Monday through Friday between 11:00AM to 6:00PM.
       
    5. We are very excited to bring everyone good news!

      [​IMG]


      VOLKS USA will now be accepting PayPal as a form of payment on the new web-store!
       
    6. Unfortunately, VOLKS USA will no longer be accepting the VOLKS NEWS special item pre-orders.

      We are incredibly sorry for the inconvenience and if you have any questions please feel free to ask.

      Thank you.