I purchased a Migma doll from Arlequinne that turned out to be damaged. The doll was listed as "only been unwrapped once for the pictures and has never been exposed to sunlight," but turned out to be badly yellowed.
I was offered a full refund of $880.00 that was to be sent to me via PayPal as soon as I had shipped the doll back (on my own dime, as I offered) and provided a tracking number to the seller. I had a few delays due to the post office not having power after a bad storm in my area, but I contacted the seller daily with status updates on the electricity issue, and finally shipped the doll back and contacted her with tracking on 07/06/2012.
The seller has not contacted me since 06/30/2012 and has not logged onto Den of Angels since 07/03/2012. I would like to have the refund before or on the day the doll is scheduled to arrive back at the seller's home, which is tomorrow, 07/13/2012, at which time I may need to escalate the issue through PayPal.
Link to sales thread: http://www.denofangels.com/forums/sh...ighlight=migma