Got news back from FL and Denver doll,and they are replacing my faceupped sleeping Chloe head!!They are going to send a new one out asap. The FL head administrator was very embarrassed and appalled after they saw additional pictures I sent. DDE is going to send me a prepaid shipping slip with my new head,and then I can send the defective one back. I am really happy with how they resolved things,on both FL and DDE's part. Hopefully this will set others mind at ease when it comes to worrying about how they deal with defects. It seems like FL is getting better about trying to fix their mistakes from what I have heard in the past.
Previous thread: Fairyland Feeple 65 Thread - Part III