1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Sweet Gale Feedback (ALL)

Nov 20, 2011

    1. Sweet Gale

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?

      PLEASE STICK TO THE FACTS!
       
      #1 Zagzagael, Nov 20, 2011
    2. * What did you order? Limited Misha in pale skin
      * When did you order? January 13th
      * How was the communication? Very good!
      * How easy was it to pay? Easy, just waited for the PayPal invoice after I sent my order in and then paid it.
      * How long did it take to ship? Shipped on March 26th. Shipping date was estimated to be 50 to 60 days after order on the site, and in the middle of March an email was sent out explaining that there had been a small delay due to redesign of the body but that orders would be shipping soon...and he actually shipped after 70 days, so not too far off the estimate! ^__^
      * Was the quality appropriate for the price, in your opinion? Most definitely!
      * Did the item look like the sales pictures? Even better! He is so very cute in person!
      * Were you satisfied with the product? Very much so!
      * Would you order from this company again? Definitely! Too cute to have just one! LOL
      * Would you buy this company's products second-hand? I would, yes!
       
      #2 acanthiel, Apr 1, 2012
    3. * What did you order?
      Limited Misha (pale skin) without face-up.

      * When did you order?
      January 26th

      * How was the communication?
      Excellent!

      * How easy was it to pay?
      Very easy, I paid via PayPal.

      * How long did it take to ship?
      Approximately in the estimated time (about two months). There was a slight delay to redesign and improve the body, but I have been advised of this.
      After being shipped, he arrived in 4 days (very fast).

      * Was the quality appropriate for the price, in your opinion?
      Yes, most definitely!

      * Did the item look like the sales pictures?
      Yes, it's like in the photos, he is even prettier in person!

      * Were you satisfied with the product?
      Very much so!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes, Definitely! They have other dolls that I like.

      * Would you buy this company's products second-hand?
      Maybe, but depends if the doll is in good condition etc.
       
      #3 Bunraku Doll, Apr 4, 2012
    4. * What did you order?
      Pale skin Wayne with face up.

      * When did you order?
      15th of May.

      * How was the communication?
      Timely and fluent (I talked to them in Korean).

      * How easy was it to pay?
      Very easy through Paypal.

      * How long did it take to ship?
      I actually got my doll sooner than the expected date; It took little bit longer than a month while the estimation was about 60 days + a week for face-up.

      * Was the quality appropriate for the price, in your opinion?
      Definitely.

      * Did the item look like the sales pictures?
      Everything exactly like the company pictures.

      * Were you satisfied with the product?
      I really, really am.

      * Would you order from this company again?
      Most definitely.

      * Would you buy this company's products second-hand?
      I would love to but never have seen one on the marketplace.
       
      #4 Rosemarygarden, Jun 27, 2012