On October 9th Tiff sent me preview pictures of both of my heads. I approved of the work and sent my payment on the 10th. Yesterday, the 14th, my heads arrived in the mail. Both heads are beautifully done, she included some free tattoos, and Tiff mailed them home for free (fully insured) due to the long wait.
I consider my part in this resolved. I'll leave neutral feedback and link to this paging thread.