I would like to express my concern with the lack of contact I've been having from belladonna on a commission.
I commissioned belladonna to paint my Volks Williams head earlier this year. I'd sent his head out (along with a fur wig) in early March. By April, I was on summer vacation and got really caught up in my own things/travelling that I didn't pursue contact that often with belladonna, just let her do her thing.
By 7/10 I had received pictures of my finished doll head, which I approved of. I took a few days to send payment for her work (7/17), and on the 19th, she told me she'd send me a tracking number for his shipment out that Thursday (7/21).
Again, I kept up the pattern of not trying to keep contact, and a few weeks passed before I realized I still hadn't received my head in the mail (or received a tracking number). I messaged belladonna on 8/9 to ask what was going on. She replied on 8/16, apologizing for her lack of contact due to moving and admitted she had only sent my head out that past weekend. She explained that once she was home from work, she'd send me a tracking number (or something variable to one, as she wasn't sure if I had one to begin with because I am also in Canada). I replied on 8/19, looking forward to hear from her again or at least have my head show up soon.
I haven't had contact back from her since and my head hasn't shown up either. Seeing as we're both in Canada, I think it's unusual that it's taking so long to get here, even if my head was just sent via Regular Parcel. So I'm hoping it isn't lost somewhere.
I've since tried to contact belladonna on 8/31, but have not yet received a reply.
Ultimately, I'd simply like to reinstate contact with her as, regretfully, neither of us have been doing much of that throughout these past couple of months. Any kind of proof of shipment from her would be appreciated.
Even so, if in the event that my Williams head is lost, I'd like to work together with belladonna to put forth the effort in finding him and if not found, I'd like to be compensated for his loss.