* What did you order?
SDF Nicole set, SDF shoes, 2 silicone caps, 2 elastic strings.
* When did you order?
6th April, Tuesday night.
* Did you order directly from the company, or through a distributor or dealer?
Through my friend, lavi219.
* How was the communication?
With Lavi, excellent of course, I didn't have to communicate with LUTS.
* How easy was it to pay?
Paypal's a piece of cake.
* How long did it take to ship?
LUTS shipped my order out on 8th April, Thursday, which is real quick considering they're having an event sale. The order came today at noon.
* Was the quality appropriate for the price, in your opinion?
M'not really picky with quality unless it's really terrible, but I have to say LUTS stuff are of very nice quality, especially their shoes.
* Did the item look like the sales pictures?
For the Nicole set and the tool etceteras, yep. The shoes look even better.
* Were you satisfied with the product?
Yep, was squeeing as if I got a new doll XD;
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again?
In a heartbeat.
* Would you buy this company's products second-hand?
From a seller with good feedback, definitely will.