* What did you order?
Delf special Vampire Shiwoo (so I got the regualr head too) No face-up
* When did you order?
It was the end of October the 25th I believe
* Did you order directly from the company, or through a distributor or dealer?
Directly from Luts.
* How was the communication?
I usually have a few things in my comments section and they always have followed through. I have asked to have the vampire head put on the doll as I am visually impaired, and if they have a certain color of eyes they have also obliged if they have that color in stock. very fast and friendly communication.
* How easy was it to pay?
I used a credit card and their new system or redone system was really nice and user friendly.
* How long did it take to ship?
28ish calendar days total I got it at the end of November I believe.
* Was the quality appropriate for the price, in your opinion?
Definitely! The scuplt is amazing I love the Vampire Shiwoo He is amazing.
* Did the item look like the sales pictures?
Yes he did.
* Were you satisfied with the product?
Yes. He's gorgeous; I absolutely love him.
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again?
I plan to! <3
* Would you buy this company's products second-hand?
I have bought bodies second hand and they are amazing but again it woudl depend on the seller of the item and the items' condition.