Dropping off another batch of glowing feedback for MoC~
What did you order?
DFH twins ZhiYan (YS, mine) and RongXuan (PS, mom's) as fullsets during the DFH event. We also chose PS 1/3 jointed hands for females.
When did you order?
Sometime in late October (around my birthday, the 21st) on a five month layaway.
How was the communication?
Fantastic as always. We didn't have any questions during the wait time, but before we ordered, we asked what skin tone the dolls were in the promo pictures. Everything was always prompt and easy to understand. n_n
How easy was it to pay?
Very easy using a credit card.
How long did it take to ship?
The twins shipped on the 3rd, I believe, and arrived yesterday, the 7th!
Was the quality appropriate for the price, in your opinion?
Oh absolutely. We got a smokin' deal on the twins (for the price of a basic doll, we got them as fullsets and saved TONS). The quality of the clothing is phenomenal. So many little pieces and everything is weighty, well-sewn and intricate. The choker for my ZhiYan is slightly too short for her to wear (it won't fit around her neck), but that can easily be fixed.
My girl's wig is very thin on the top and I can see the wig cap in certain areas, but she's the first doll I've ever had with very light hair, so I don't know if it's the wig or simply the hair color that causes it to look thinner. (I have a black, gray and medium blonde-haired dolls to compare to). Overall, the quality is superb, especially for the prices we got them at.
MoC informed us that DFH forgot to include faceups with our fullset dolls and contacted the company and we got free blank heads (with free extra eyes!) to compensate! We let MoC know how fantastic they and DFH are. Both companies will continue to receive my business. <3
Did the item look like the sales pictures?
Yes indeed! The dolls' skin tones are MUCH more dramatic in person, though. My ZhiYan looks like she has jaundice when she's placed next to anything purple and RongXuan looks like strawberry NesQuik at times, but in their clothing they look great. I think the skin tones are just very... vivid, so it's something to keep in mind. We had no idea but we love them so much that it doesn't even matter.
Were you satisfied with the product?
You don't even know.
If you weren't satisfied, how did the company solve your problem?
See above, about the faceup thing.
I still stand by the idea that if I can't get it at MoC, then I don't need it. XD MoC is hands-down the single best company I've dealt with in this hobby. I adore them.