1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Slinky Neko Feedback (2009)

Jan 12, 2010

    1. Please consider answering the following questions about your experience.
      If there is additional information that you would like to add, please feel free!


      * What did you order?
      * When did you order?
      * Did you order directly from the company, or through a distributor or dealer?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
    2. Thought I'd start a feedback thread for anyone who has purchased from this company.

      * What did you order? A wig and an outfit
      * When did you order? On december 29th
      * Did you order directly from the company, or through a distributor or dealer? Directly from the company
      * How was the communication? It was excellent.
      * How easy was it to pay? Very easy~I used the company's Paypal address to send payment that way.
      * How long did it take to ship? My items shipped the day after they received my payment.
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? Yes, exactly.
      * Were you satisfied with the product? I am. The outfit is adorable and the mohair wig is very high quality.
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? Yes, I would.
      * Would you buy this company's products second-hand? Yes, I would.
       
    3. * What did you order? 25 cm Haroo, a wig, and several outfits
      * When did you order? December, 2009 & January 2010
      * Did you order directly from the company, or through a distributor or dealer? Directly from the company.
      * How was the communication? Excellent.
      * How easy was it to pay? Very easy.
      * How long did it take to ship? 3 days, doll and outfits.
      * Was the quality appropriate for the price, in your opinion? Yes, very appropriate.
      * Did the item look like the sales pictures? Exactly alike.
      * Were you satisfied with the product? Very happy with everything!
      * If you weren't satisfied, how did the company solve your problem? Never unsatisfied but there was a mix up on the outfit I ordered and they were very good communicators and solved the mix up.
      * Would you order from this company again? Yes!
      * Would you buy this company's products second-hand? Yes.