Pipos Feedback (ALL)

[april]

* What did you order? R. Derek, fullset

* When did you order? September 2011

* Did you order directly from the company, or through a distributor or dealer? Directly from Pipos

* How was the communication? Very good! I used the Q&A board several times to make Payments and add to my order/combine shipping. Answers were very clear and quick.

* How easy was it to pay? Very easy. I just used Paypal. I used layaway, too. All very easy.

* How long did it take to ship? I paid my last payment Dec. 6, 2011, Arrived Jan. 17... So.. a month and a week, plus, but I think the holidays added a few days in there!

* Was the quality appropriate for the price, in your opinion? AMAZING quality! Packaging and packing was great. All items were in perfect shape. He was already dressed! with stockings, trousers, shirt, and eyes set perfectly. Not crushed or wrinkled. Faceup perfect. POSED perfectly. Perfect resin... He was not cheap--but I have to say that sometimes you get what you pay for, and Pipos quality is IMPRESSIVE.

* Did the item look like the sales pictures? YES. Exactly.

* Were you satisfied with the product? YES. Extremely Satisfied!!! I really feel my money was well spent. The whole process was very good. I am VERY happy.

* Would you order from this company again? YES. I had bought a previous Pipos doll, but through DDE. Although the shipping cost is a little higher going directly through the company, I am STILL pleased. I would order through Pipos any time, although cheaper shipping through a local dealer would make me think about it. But the service was just fantastic.

* Would you buy this company's products second-hand? Yes. Why not?

[Malaryush]

* What did you order? (4 separate orders)
1) A.Charlotte & A.Derek, each with the special armour painting
2) R.Derek fullset
3) Dark Rabbit (lottery for limited re-release)
4) D.Tin Woodman
* When did you order?
1) 3/8/11
2) 9/6/11
3) 9/10/11
4) 11/30/11
* How was the communication? Communication was prompt and friendly, and all issues were resolved.
* How easy was it to pay? Quite easy, using manual Paypal payments.
* How long did it take to ship?
1) Initially arrived 4/25 - sent both dolls back for damages on 4/28, and replacements arrived 5/14.
2) Layaway paid in full 10/17, doll arrived 11/9.
3) Arrived 9/30.
4) Final payment on 1/1, doll arrived 1/28.
* Was the quality appropriate for the price, in your opinion? Absolutely! Pipos quality has always amazed me. The sculpting and engineering is fantastic, the dolls have all been solid at standing and posing straight from the box, and the face-ups are stellar.
* Did the item look like the sales pictures? Perfectly.
* Were you satisfied with the product? The A. Charlotte & A. Derek both arrived with damages to their armour, as the upper portions weren't very securely wrapped. Everything else, though - 100%.
* If you weren't satisfied, how did the company solve your problem? Pipos covered the cost of shipping the damaged dolls back to them and sent out replacements. They were wonderful through the whole process.
* Would you order from this company again? Absolutely; I look forward to it.
* Would you buy this company's products second-hand? I have done this as well, and would do it again if I found something I wanted.

[Savaille]

What did you order?
Mint Budle w/ B bust, blank.

When did you order?
8-28-12

Did you order directly from the company, or through a distributor or dealer?
Directly

How was the communication?
Great During the event I had inquired if they had considered making their human dolls available in special colors, and they thought it over and decided to do it (needless to say I was really happy). I got an e-mail confirming the order and then another right before she was shipped.

How easy was it to pay?
Had to do a wire transfer since they don't take direct credit card without Paypal. It was an extra trip and a little extra money, but it went through without any issues.

How long did it take to ship?
She shipped on Oct. 5 (so 5 weeks and 3 days?) and arrived on the 10th.

Was the quality appropriate for the price, in your opinion?
Yep! She has very slight seams on her sides (I can't even get a decent photo of them), and the rest of her is pretty much smooth with no discoloration. It was a nice surprise for colored resin. She also came with a pair of Iris eyes.

Did the item look like the sales pictures?
Also yep, for the most part. Her head seems a little bigger in person, but it doesn't bother me (:

Were you satisfied with the product?
Very; she's gorgeous.

Would you order from this company again?
This is my second time (albeit after years), but yeah, definitely.

[Bandersnatch]

* What did you order?
U.Pi Leo Basic (Blank + Beast Paws & Tail), PO11 Uniform, PO11 Boots and a Wig

* When did you order?
2nd of April 2013

* Did you order directly from the company, or through a distributor or dealer?
Direct from Pipos. (My first time ordering straight from them!)

* How was the communication?
I didn't need to contact them. I received an Order Receipt email and a notification email when my order had shipped.

* How easy was it to pay?
very easy. I paid with Paypal.

* How long did it take to ship?
My order shipped 8th of May, so just over a month.

* Was the quality appropriate for the price, in your opinion?
Yes! I think the new U.Pi body is great. It poses well and stands solidly despite being single jointed. The outfit is very well made, and the boots are real leather (this might bother some, but I thought it was nice)

* Did the item look like the sales pictures?
Yes. (except Leo was blank)

* Were you satisfied with the product?
Very much so.

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again?
Perhaps!

* Would you buy this company's products second-hand?
Yes (in fact I have in the past!)