1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Kerbey Lane

Oct 3, 2007

    1. #1 AreeElf, Oct 3, 2007
      Last edited by a moderator: May 4, 2017
    2. I ordered a SD10 Sara from Kerbey Lane 3 business days ago and she arrived on my doorstep a few hours ago! :D I couldn't be happier with their customer service. The lady on the phone took my order courteously and efficiently, and chatted with me about dolls, too!
      Payment was super easy, and I received a receipt with the doll when she arrived.
      I highly recommend Kerbey Lane for your doll purchases! You won't be disappointed! :D
       
    3. Kerby Lane Feedback

      Write about your experience with this company and their products!

      Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free!


      * What did you order?
      * When did you order?
      * Did you order directly from the company, or through a distributor or dealer?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?​
       
    4. I didn't order anything, I just walked in. It was a truly pleasant experience! The people there are kind talented, knowledgeable, and enthusiastic. Its definitely a new favorite haunt of mine.
       
    5. I also walked into the shop and heartily second circe-nausicca's opinion! The shop offers a great variety of SD, MSD, and Yo-SD clothing, shoes, eyes, wigs, etc... Basically anything you might need!
       
    6. Didn't know about this thread till now. Well, they were helpful and kind, so I shall leave them a feedback. This feedback is base on online service only. Never been to the shop, but maybe I shall go there in the future.

      * What did you order?
      Volks MSD Mihmi(funny they kept calling the name as Mimhi)
      * When did you order?
      August 1 2009 (actually entered for the lottery for Volks SD Michele and MSD Mihmi)
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from Kerbey Lane
      * How was the communication?
      Fast communication, very helpful
      * How easy was it to pay?
      Very smooth transaction.
      * How long did it take to ship?
      I paid on Nov 12th, the items was shipped on Nov 17th (It took a while for the lottery results and the doll to arrive from Volks)
      * Was the quality appropriate for the price, in your opinion?
      Very appropriate, the items were well packet.
      * Did the item look like the sales pictures?
      Very close, in my opinion.
      * Were you satisfied with the product?
      Very satisfied~
      * Would you order from this company again?
      Definitely!