1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Feedback for Serena_oxox

Jul 15, 2013

    1. Here is my feedback.
      Please leave your feedback here.

      Thank you so much:):)
       
      #1 Serena_oxox, Jul 15, 2013
    2. I bought the Cadenza outfit from Serena_oxox. Great communication!!, fast shipping and the package arrived in good condition. I'd love to do business with her again in the future. Highly recommended!
      Thank you so much :)
       
      #2 cookkiizz, Jul 27, 2013
    3. I just finished a wonderful transaction with Serena_oxox and it could not have gone any better. I was able to purchase from her a Volks Toppi with 2 extra promise hands and a Mihmi FS dress set. She was very lovely throughout our transaction...She shipped off my items super quick and I received them just as fast. I would love to deal with her again and would definitely recommend her. Thanks again for such a smooth deal, Coco!!!:D
       
      #3 moonglo, Apr 29, 2015
    4. I bought a Volks Lieselotte from Serena_oxox and it was a wonderful transaction. She shipped my doll within a day and it had the best shipping packaging I’ve ever seen. Very pleased with my purchase, thank you!
       
      #4 Rive, Aug 23, 2021
    5. NEGATIVE FEEDBACK
      She "sold" the same 2021 Lieselotte fullsetdoll twice--to me and @pointout. Took the money from both of us telling a story about moving and not being in the same country as the doll, and then never responded to anything after that. PayPal refunded us both after claims were submitted.
       
      #5 bahboh, Oct 15, 2023