1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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MSDoll/sooleedoll Feedback (2010)

Feb 26, 2010

    1. MSDoll Feedback Thread

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?

      PLEASE STICK TO THE FACTS!
       
    2. * What did you order?
      -60cm Gay Boy Body

      * When did you order?
      -2/8/2010

      * How was the communication?
      -Excellent, I was always answered very quickly on both the Q&A board on the website as well as on DoA

      * How easy was it to pay?
      Easy, simply post what you wish to order on the Q&A board and you're given the total amount and a paypal address

      * How long did it take to ship?
      He was sent out on the 22nd, and just arrived to me today on the 25th. So overall the entire transaction took 18 days

      * Was the quality appropriate for the price, in your opinion?
      Absolutely, his sculpting is just gorgeous

      * Did the item look like the sales pictures?
      Indeed

      * Were you satisfied with the product?
      Extremely!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Absolutely :)

      * Would you buy this company's products second-hand?
      Sure, I've already done so with one of their discontinued heads, I have no problem with it so long as it's well taken cared of
       
    3. Just received my Drayton head #2 from the maker herself and I can't say how much I appreciate her making him and sending him so rapidly. He's beautiful and could not ask for better! Eternally grateful!
      What did you order?
      Drayton Head #2

      * When did you order?
      02/26/2010

      * How was the communication?
      -Excellent, I was always answered very quickly

      * How easy was it to pay?
      She emailed me information as I was unable to use her Q and A board, very easy

      * How long did it take to ship?
      He was sent out on the 09 and just arrived to me today on the 11th. So overall the entire transaction took 13 days

      * Was the quality appropriate for the price, in your opinion?
      Absolutely, his sculpting is just gorgeous

      * Did the item look like the sales pictures?
      Aboslutely!

      * Were you satisfied with the product?
      Extremely!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Absolutely without a doubt :)

      * Would you buy this company's products second-hand
      Yes!
       
    4. *bringing this thread up again*
      Hi, I have just received my Sooleedoll Ken Head, so happy^^

      What did you order?
      Ken Head in normal skin

      * When did you order?
      01/27/2015, I have messaged the artist directly here on DoA

      * How was the communication?
      Very good and super fast

      * How easy was it to pay?
      Very easy through PayPal

      * How long did it take to ship?
      Well, the head was shipped the next day! I am really impressed^^ And I got her today, 4 days later <3

      * Was the quality appropriate for the price, in your opinion?
      yes, she's such a nice sculpt.

      * Did the item look like the sales pictures?
      yes^^

      * Were you satisfied with the product?
      Completely

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes, for sure^^

      * Would you buy this company's products second-hand
      yes