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Thread: Marketplace Access Requirements & Marketplace Rules

  1. #1

    Exclamation Marketplace Access Requirements & Marketplace Rules

    Marketplace Access Requirements

    The Den of Angels marketplace is for buying, selling and trading on-topic BJDs and BJD-related items only. All onsite sales must take place in the marketplace; sales outside the marketplace are not allowed. Den of Angels has three marketplace access groups.

    1. No Marketplace Access – Users who have not met the Marketplace access requirements can only view the Marketplace Rules, Buying and Shipping Questions, Company Feedback, and Member Feedback subforums.

    2. Limited Marketplace Access – Users who have been members for 25 days AND made 40 posts belong to this group. They have access to all Marketplace subforums. However, they may not start new threads within the Group Orders, Splits, Original Manufacturing, and Commissionable Services subforums. This allows these members to participate in group orders and splits, but not host or organize their own; they can also commission DoA members, but cannot themselves take commissions.

    3. Full Marketplace Access – Users who have been members for 180 days (6 months) AND have made 100 posts belong to this group.

    Users who had an account older than two years at the time these requirements went into effect were automatically grandfathered into these groups.

    Do not post only to bring up your post count. Do not paste the same comment in multiple threads or make posts without content. The posting requirement is a way for the community to get to know you. Introduce yourself, ask meaningful questions, participate in discussions and use your posts to get to know others.

    Once you have reached the requirements, it may take anywhere from 15 minutes to a couple of hours before your marketplace access is updated. If you have any questions, please ask the moderators!


    The forum and its moderators do not guarantee or insure transactions against loss or damage; all buying, selling, and trading is considered to be at your own risk. For legal reasons, the moderators will not arbitrate or act as a third party in any Marketplace Transaction. If you have an unsatisfactory transaction, you are invited to post a negative feedback in the feedback forum. (For more information, read the feedback guidelines.) In serious cases, the moderators may ban a user from the Marketplace or from Den of Angels entirely based on their Marketplace behavior.

    We recommend that users buy and sell with care to avoid scams and theft. You can do this by checking out the feedback forum, Problem Transactions Subforum, looking at eBay feedback, watching for status flags and checking against previously banned member information, or asking for references. Some other suggestions can be found here. Always make sure to get more than one method of contact – email, physical address, phone number, etc. – in the event of problems.
    Last edited by Dezarii; 11-28-2014 at 06:31 PM. Reason: fixed broken link
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  2. #2

    Marketplace Rules

    Marketplace Rules
    1. Members are personally responsible for all transactions under their username and may only transact business on their own behalf. Do not assist non-members, new members, or those with Marketplace restrictions to access the Marketplace. You may not offer a shopping service that allows people without Marketplace access to buy or sell in the Marketplace.
    2. If you don't have it, you can't sell it. Do not sell items that are not in your physical possession. This includes items on order or layaway, as well as those left with family or friends while the seller is at school or away from home. Do not post WTB threads for items that have not yet shipped.
    3. No "feelers." If you are not sure you are going to sell it, you can't list it for sale yet. You must list a minimum dollar amount you are willing to accept if taking offers.
    4. No bootleg, copied or stolen dolls. Do not ask others to directly recast parts.
    5. Fully identify any doll or doll parts you offer for sale.. Sellers must correctly identify the maker of all dolls and resin doll parts in Marketplace sales threads as on-topic doll parts. Sales threads without owner photos or maker names will be deleted. Members rely on accurate and complete descriptions of dolls in the marketplace to ensure the quality, condition and authenticity of the dolls they are purchasing. Dolls of "unknown" origin may not be sold on Den of Angels because they cannot be verified as on-topic. You should also be able to identify the sculpt of any doll or parts you are selling.
    6. Sellers must clearly state all payment terms in the sales thread. Payment terms may not be changed or elaborated upon via PM after a buyer is found. Flaky feedback may not be left for potential buyers who decline to purchase under these circumstances. Prices and fees must be listed in currency (i.e. dollars or euro) rather than in percentages.
    7. If separately charging additional for Paypal and/or other service fees, they may not be listed as a percentage of the sale price. The full price (and all terms) of items listed for sale must be stated in currency, including any seller's fees. Fields have been added to the For Sale form in the Doll Marketplace (as of Feb 2015) and will be added to the rest of the Marketplace sales forms in future. These fields allow sellers to clearly describe any additional fees they charge (i.e., cost of shipping materials, currency conversion fees, Paypal fees, etc.) and to enter a dollar amount for the fee total. These fields are not optional. If you do not add additional fees to your sale (or sale and shipping) total, you simply need to choose the relevant option and type "0.00" in the fee amount field.
    8. In the Dolls Marketplaces, when a doll or doll part is sold, on hold or on layaway, mark it for removal from the active sales areas of the forum by changing the prefix to Finished - Please Graveyard. Also use the Finished prefix for finished WTBs, WTTs, or when you decide to keep your doll. Do not change the title or delete any content, as it is archived for security purposes. In the non-doll Marketplaces, use the Finished prefix to indicate a thread can be graveyarded.
    9. Sold/In-Transit Lists are not allowed in your marketplace threads. These lists cause keyword spam. Remove all sold items from posts, titles and tags once the items are sold or on hold or in transit. Sold lists will be deleted if found or reported.
    10. Marketplace subforums have different limits on the number of sales threads you can have:
      Dolls: Separate sales threads for each doll or doll part; no limit on the number of sales threads.
      Eyes, Wigs, Shoes: Separate sales threads for each item; no limit on the number of sales threads.
      Clothing: One sales thread per subforum.
      Props & Miscellany: One sales thread for each sales prefix.
      Commissionables: One sales thread for each sales prefix.
    11. Post at least one picture of each item you are selling. It must be your own current photo of the item being sold, not a company photo. Additionally, do not hotlink to company photos.
    12. One bump per 24 hour period. A bump means any post that brings a thread to the top of the first page, regardless whether it says "bump" or "pictures added" or "price lowered," or anything else.
    13. Raffles/lotteries (and links to off-site raffles/lotteries) are not allowed.
    14. For marketplace auctions, sellers must keep a public record of the full username of the current high bidder and bid price in their thread. If a bidder is outbid, they may ask (and the seller must tell them) who has outbid them and at what price. While bidders may not wish to have their names disclosed, this is one way to prevent shill bidding. An MP auction must also post an ending date and time (give local time zone for clarity) for the auction.
    15. Marketplace threads for offsite auctions are not allowed, nor is including a link to an offsite auction in your MP thread. Promoting auctions in your signature is ok.

    By buying, selling, trading, or in any way using the Marketplace, you are agreeing to these rules. Marketplace dishonesty may result in a Marketplace or forum-wide suspension or ban. Members who appear to be violating the spirit of the Marketplace (for example, by frequently scalping) may have their access removed.

    Please remember that buying/selling/trading outside of the Marketplace is strictly against the rules and can result in a 30 day Marketplace suspension. Any transacting of business outside of the Marketplace falls into this category.
    Last edited by AreeElf; 06-21-2012 at 09:31 PM.
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  3. #3
    Hosted Orders

    There are three types of hosted orders: group orders, custom manufacturing and splits.
    Hosted orders started on or after the 1st of December 2013 must have a maximum six months from initial post to order placement.

    The marketplace thread for any hosted order must give a clearly stated start date and closing date (ordering date). Any hosted order thread missing this information will be removed without notice.

    Joining an order
    Forum members with limited or full Marketplace access can join an unlimited number of orders.
    • Do not post a new thread about wanting to join. Instead, find an open order and send a private message to its organizer.
    • By joining an order, you are committing to your purchase as much as you would be if you ordered directly from the company. Repeatedly changing your order, paying late, or backing out may be grounds for negative feedback. It is not the organizer's responsibility to extend credit or cover any of the fees associated with your order.

    Remember that you can subscribe to threads by using the Thread Tools dropdown menu in the upper right hand corner of the thread. You do not need to post in the thread to subscribe.

    Organizing an order
    To organize any type of hosted order, you must have at least 100 posts, have been a member for 6 months, and have a feedback thread available; this is to help ensure the safety of the Marketplace.
    • One organizer per order. The organizer is responsible for collecting money, placing and receiving the order, and sending items to participants.
    • You may organize two orders each in Group Orders, Splits and Custom Orders, for a total of six hosted orders. In the specific case of Splits members may either split two dolls or two clothing sets in one thread, or have two Split threads for one doll or one clothing set in each thread, for a maximum of two Splits at any one time.
      An order is considered current until the organizer has begun shipping the items. It's okay to split dolls ordered in a group order, but the split must be advertised separately and will count as one group order and one split.
    • Do not use order payments for anything other than that order.
    • Organisers may not charge fees for organizing orders. Dealer relationships and discounts must be disclosed.
    • You may not charge for free items that come with an order. The organizer may keep free items or give them away, but must state who is keeping any event, promotional, or free items before the order has been placed.
    • Any deadlines for orders and payments must be clearly stated in the thread. Layaway schedules should be clearly stated.
    • If a minimum-purchase threshold (item-quantity or monetary) must be reached before the order is placed, both the desired total and the current order total (item or money) must be included in the thread.
    • Any Hosted Order MP thread must include a complete list of participants. If the hosted order includes non-DOA-members, those names should be accounted for and indicated by a generic "nonmember" designation, particularly if they represent some of the purchases counting towards a minimum-order quota. Please note that allowing DoA members who have been banned from the forum or marketplace to join hosted orders as "nonmembers" may result in loss of marketplace access for the organizer.
    • One bump per 24 hour period until the order is placed. Start a new thread for each order and edit it with updates; use PMs to communicate with participants. After the order is placed, only post in the thread to make significant updates. When the order is finished and all parts have been delivered, edit the prefix to Finished – Delete.
    • Do not promote your hosted order in discussion threads outside the marketplace.

    Specific rules for group orders
    • Organizers must be ordering items for themselves. You may not run group orders solely for the benefit of others or to obtain a free event item.
    • More than one person may run a group order for a specific company. As a group organizer you are not the "official" organizer or representative for a company and may not prohibit or discourage others from hosting their own group orders.
    • You may not run a Group Order for items from the businesses you represent. As a member, you may run a Group Order for items unrelated to your business. All rules for organising a hosted order apply in this case.

    Specific rules for splits
    • Splits may only be organized before the order is placed. Otherwise you will need to wait until it arrives to sell the pieces. Once the doll has arrived, it may be sold in the appropriate size-based Marketplace subforum. 

    • State the prices for all split items, including those you are keeping. The price of each piece in the split must add up to the full cost of the doll, not more.

    • Split organizers must keep a significant portion of each doll being ordered. This must include either the doll's head or body, or non-optional pieces amounting to at least 25% of its total value. You must join someone else's split if you only want the eyes, wig, or other inexpensive parts of the doll. You may not order extra dolls to split for other people. You may not assign a monetary value to a free event item.
    • You may only split items which have company published price information. If the company has not released pricing information, you may not organize a split for it.
    • The split organizer must pay for the full order if any split members drop out after the order is placed. If this occurs, you may not re-open the split but must absorb the cost of the items. You can sell split items after they arrive.

    Specific rules for custom manufacturing
    • Start a new thread for each sculpt.
    • The organizer is responsible for submitting the final sculpt for approval on Den of Angels. See the forum criteria for more information on the submission process.
    Last edited by St. James; 12-01-2013 at 02:20 PM. Reason: rules clarification
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  4. #4
    The Props & Miscellany Marketplace

    The props & miscellany marketplace is for BJD-related and BJD-scale items only. We do not consider something an "accessory" just because a doll can hold it. If it is readily available at a craft store like Michaels, your local dollar store or Home Depot, it is probably not appropriate to sell here. Items must be of high quality and appropriately-scaled.

    Each seller may have up to 5 threads within this subforum, one for each prefix:

    1. Furniture: Doll-scale furniture.
    2. Props: Doll-scale props.
    3. Doll Care: Doll maintenance items that are not available at craft or hardware stores outside Asia.
    4. Books and Ephemera: BJD-related books and printed matter, including patterns and paperwork.

      Conventionally published BJD-specific books are allowed only if you can provide proof that you have been granted permission by the manufacturers to picture their sculpts in your book. Please ask the moderators for permission to sell your book on Den of Angels.
    5. Accessory companions that are:
      • made of resin
      • made by a company that produces on-topic BJDs
      • intended as companions or pets for BJDs

      Note that off-topic dolls are not automatically eligible to be sold as accessory companions.

    The following items cannot be sold on Den of Angels:
    • human-scale jewelry or clothing (rings, watches, earrings, buttons, shirts, etc.), even if they are "doll-related."
    • sewing notions or fabric
    • paint, brushes, pastels, airbrushes and accessories that are readily available outside Asia
    • sandpaper or sanding sponges
    • epoxy, air dry, or polymer clay
    • movies, manga, or anime (even if it features a BJD)
    • gaming systems or games
    • cameras or camera accessories (unless they are doll-scaled)
    • plush, either handmade or commercial
    • repurposed toys (large or small), action figures, McDonald's toys, Littlest Petshop toys
    • keychains or phone straps
    • model or figure kits
    • gachapon (unless it is high-quality, doll-appropriate in the correct scale)
    • food-shaped erasers, silly bandz
    • Books about off-topic dolls (Blythe, Barbie, Koitsukihime, Belmer)
    • Craft or human organizers as dressers or other furniture
    • Temporary tattoos/stickers/nail art gems or designs
    • Obscene or adult items

    If you aren't sure if an item is appropriate, post in Ask the Moderators with photos/descriptions of your items.
    Last edited by AreeElf; 06-21-2012 at 09:32 PM.
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  5. #5
    The Hand-Crafted Goods Marketplace

    The Handcrafted Marketplace is structured a little bit differently than the rest of the Marketplace. We'd like it to be easy for members to sell their handmade wares, but it also needs to be easy for members to shop. There is some flexibility in how you can list items for sale, but there are some basic things required in each thread. Essentially, DoA members should be able to purchase anything shown in a marketplace thread without having to leave Den of Angels to do so.

    • Items for sale must be created by the member listing them, or by an in-house member of a small atelier.
    • Links to Etsy shops are allowed, but the creator must list all prices, sales terms and ordering information in the DoA marketplace thread.
    • Sellers must be willing to conduct sales via contact through Den of Angels (PM or email).
    • Items shown in sales threads must be the actual items currently for sale with prices listed, unless they are custom items that are available to order at that time. In other words, you may not show an assortment of past works and an Etsy link. If that's all you want to do, we sell advertising banners! Tailors who only make entirely custom one-offs upon request are not required to do this, but should show examples of past work with price ranges. Portfolios of past works and customer photos are still permitted in these threads, but they should not occupy the first post of the sales thread. If ready made items are listed in the same thread as past works, they should be clearly separated into different posts to avoid buyer confusion.
    Last edited by AreeElf; 06-21-2012 at 09:35 PM.
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  6. #6

    The Swaps subforum is for member-organized swaps of items. No money is exchanged.

    Joining a swap

    Members with limited or full Marketplace access can join an unlimited number of swaps.

    Remember that you can subscribe to threads by using the Thread Tools dropdown menu in the upper righthand corner of the thread.

    Organizing a swap

    To organize a swap, you must have at least 100 posts, have been a member for 6 months, and have a feedback thread available; this is to help ensure the safety of the Marketplace.

    Specific rules for swaps

    • Organizers are responsible for setting swap parameters and determining whether they have been met. Participants should contact the organizer if their swap partner does not meet these requirements.
    • Feedback should be left between organizers and participants only, not swap partners. See the feedback rules for details about swap feedback.
    • Swaps may not be promoted in discussion threads.
    • Picture exchange threads can be started in the Gallery - Meetups and Events subforum. While these are a nice extra to round out the swap experience, the host cannot make posting photos a requirement for leaving good feedback to a participant who has otherwise fulfilled the requirements of the swap.
    Last edited by AreeElf; 10-09-2012 at 10:47 AM.
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