Welcome to Ask the Moderators!
This is a special section where you can ask for help with forum use, account problems, rules, or Marketplace transactions.
Your threads in this subforum are completely
private; they are only visible to you and the moderation team.
Please post a thread and a moderator will reply as soon as possible!
Your thread will be kept for a few weeks after it has been answered.
Before you post: Have you checked the section called "How to Use DoA" to see if your question has already been answered? Please check there first!
Are you wondering why your post was deleted? Read the FAQ before asking here. If no reason was given, it's routine forum maintenance.
Can't respond in the marketplace? Read this announcement.
Please do not use this subforum to report posts that you think we should review or thread that you would like for us to delete. Instead, go to the offending post and click the "Report" button (a little
triangle with an exclamation mark). This will get the moderators attention! If
it is a Marketplace thread, please change the prefix to Sold - Please Delete and
we will take care of it automatically.
Please note that this subforum isn't for asking questions about doll ownership or where to buy dolls. That is what the rest of the forum is for!
Avatar or Profile Photo not uploading?
You're not alone! With our recent server update, Avatars and Profile photos cannot be uploaded (Giving errors about file size). We are working to fix the issue, so please, if you are having these issues, remain patient and we will update you when we've fixed the issue.
Can't Post? Forum not loading?
Please try the following before asking for assistance:
1) Clearing your browser cache
2) Updating your browser
These are common fixes to the issue!
Search Results not organized?
This is another known issue with the server update. Please remain patient while we trouble shoot.
Get one-on-one help with forum-related problems and questions.
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